Back Office Betties virtual receptionists are the voice of small businesses all over the US and Canada. Our team of trained receptionists do so much more than your standard answering service.
We have a dedicated support desk that receives and assigns all outbound call requests to a receptionist. We also work on one time or ongoing outbound call campaigns. Some examples of outbound campaigns we currently do are…
- Birthday Calls – Call customers on their birthday on behalf of our client to wish them a wonderful day.
- Service Requests – We call the customers of our clients who have not had service in a while and ask them if they’d like to schedule their next appointment. This never fails to help us fill up our clients calendars and generate extra revenue.
- Appointment Reminders – There’s nothing worse than losing time and money because a client forgot about their appointment. Our appointment reminders are perfect for ensuring a smooth day.
- Surveys – We can complete post service request telephone survey’s.
- Data Updates – We’ve had several clients who would like to begin marketing to their customers via email but never asked for the email address. We called the customers, updated the data and entered into the CRM.
- RSVP’s – Holding an event? When you are paying per head it helps to have an accurate head count. We can call to confirm RSVP’s prior to an event and provide an up to date headcount.